FAQ
HAVE A QUESTION? YOU CAN PROBABLY FIND YOUR ANSWER HERE!
01
What methods of payment do you accept?
Hollywood Hamilton Clothing accepts Square, Paypal, Visa, Mastercard, & American Express.
02
How will I know my order was accepted?
After you complete your purchase, you will receive a confirmation email once your order has been accepted by Hollywood Hamilton. You can always email us with any questions at HOLLYWOODHAMILTONCLOTHING@GMAIL.COM
03
How will I know my order was shipped?
After your order has been received and prepared, you will receive an additional email. For most shipping orders, you will receive an email from Stamps.com with your tracking info and shipping information.
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For local pick up orders that are ready, you will receive a follow up email from HOLLYWOODHAMILTONCLOTHING.COM that your order is now ready for pick up. For questions, feel free to submit a question on our contact page, on the Questions help button at the bottom of your screen, or send us an email directly to HOLLYWOODHAMILTONCLOTHING.COM
04
How long does my order take to ship? Can I make changes to my Order?
A typical order inside the US typically takes 3-5 business days. Orders placed outside of the US may take 7-10 business days.
While we ask that you allow for 24 hours to process your order, we strive to get all of our orders packaged and ready for delivery the day it is received and sent out by the following morning.
Once your order is placed, HOLLYWOOD HAMILTON CLOTHING processes your order immediately. Because we value getting our products to our customers quickly, we cannot add or remove items. For this same reason, an order may not be cancelled.
05
What is your return policy?
HOLLYWOOD HAMILTON CLOTHING does not accept returns for refunds, credits, or exchanges at this time. All sales are final. Please make sure that you have carefully reviewed your order prior to finalizing your purchase.
*IF an return/exchange is approved, it is mandatory that you include proof of contact with our company in your return shipment. Please note, all returns must be included in original packaging accompanied by a copy of the order invoice. We cannot approve any returns/exchanges over 90 days old, no exceptions. We will not accept any packages sent without authorization, any shipments received that have not been authorized will be refused/shipped back.
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HOLLYWOOD HAMILTON CLOTHING
1510 E Sligh Ave.
Tampa, FL 33605
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*All Returned items must be sent via insured, prepaid regular US Mail. This is to ensure your return can be tracked with US Postal Service.
06
Are sneakers subject to promotional sales coupon codes
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Order placed on Hollywood Hamilton clothing with Sneakers in your cart are not subject to the coupon or discount code. If you would like to place an apparel order with a coupon code as well as sneakers to ensure you get the applied discount you will need to make two purchases. Orders placed with sneakers and an applied discount code will be refunded.
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